Returns Policy: With receipt 15 day return policy on unopened and unused product/food in new condition. 7 day return policy on opened food/treats.
*Bring in any current, verified, regular pricing information (picture of price tag/store receipt) from another Plainfield business; If our price is higher, we will match that price within 7 days of that image or receipt on any one item.
*Free delivery minimum is $50.00 Monday, Tuesday and Thursday. Free to Plainfield addresses and within 5 miles of Wags to Whiskers*. All orders must be placed by phone at 815-436-5957 by 12 pm Monday through Thursday for same-day delivery. Free to Oswego Tuesday/Thursday only.
*No coupons or discounts will be applied to delivery orders. No manufacturer *free bags* by delivery, only pick up in store. Raw frozen product may be delivered IF the customer provides a cooler and accepts responsibility for that product’s stability.
**Deliveries may be delayed/postponed due to any weather interruptions, such a snowstorms, for the safety of our employees. No CASH will be carried by our drivers for their safety.