FREE Same Day Delivery!
Questions about how can you participate in the awesome program? Here`s answers to FAQ or give us a call:
- Minimum order, $30.00 within 5 miles of the store and to all Plainfield addresses. Outside of 5 miles, charges will accrue per mile beyond 5 miles. Please contact us for our delivery fees beyond 5 miles.
- Place orders any weekday with Wags to Whiskers associates by phone (815-436-5957) by 1pm*. All same day delivery orders must be in by 1pm to be delivered by or before 7pm the same day. If after 1pm, the orders will be delivered the following day by 7pm.
- Weekend orders will be delivered by 7pm Monday.
- You may also order via email at firstname.lastname@example.org with a number for us to call you at to confirm. All orders must be confirmed and paid for by voice with your credit card number by 1pm for same day delivery. For your electronic communications safety DO NOT email your credit card number to Wags to Whiskers.
- All customers must be able to pay with credit card over the phone at time of your order, or check upon delivery if you are going to be home. No CASH will be carried by our drivers for their safety.
- Someone over the age of 18 must be available to accept delivery. If you will not be home, designate an easily accessible, safe place for us to drop your order. Customers must take full responsibility for all products once it’s delivered by the Wags’ staff.
- If for any reason we are out of the product you are inquiring about, we will offer a substitute and/or order confirmation with a delivery time/date.
- YES! We can set up recurring order deliveries! Don’t worry, we’ll take care of your product deliveries so you never run out! Leave the work to us!
- And yes, feel free to tip your driver.
*No coupons or discounts will be applied to delivery orders. No manufacturer *free bags* by delivery, only pick up in store. Raw frozen product may be delivered IF the customer provides a cooler and accepts responsibility for that product’s stability.
**Deliveries may be delayed/postponed due to any weather interruptions, such a snow storms, for the safety of our employees. No CASH will be carried by our drivers for their safety.